goEBT Support

Terminal Support

Select your terminal:

Software Support

Select your application:

Common EBT Support Questions

New goEBT Retailer

Equipment set up, testing, and manual.

Broken Equipment

Equipment troubleshooting and answers to common questions.

Billing Questions

Answers to questions about goEBT billing.

Daily Deposit Questions

Information about daily EBT settlement deposits.

Bank Change Request

Paperwork and instructions for updating bank account information.

Manual Vouchers

Details about using manual vouchers.

Request for 1099/ Update 1099

Submit request for prior year 1099 or to update 1099 information.


Details about being PCI compliant.

Document Icon | goEBT - EBT, Credit/Debit Processor

FNS Reauthorization

Bill Pay Support

Select your equipment:


Verifone VX520


VanillaDirect Verifone VX520