goEBT Support

Common EBT Support Questions

New goEBT Retailer

Equipment set up, testing, and manual.

Broken Equipment

Equipment troubleshooting and answers to common questions.

Billing Questions

Answers to questions about goEBT billing.

Daily Deposit Questions

Information about daily EBT settlement deposits.

Bank Change Request

Paperwork and instructions for updating bank account information.

Manual Vouchers

Details about using manual vouchers.

Request for 1099/ Update 1099

Submit request for prior year 1099 or to update 1099 information.

Bill Pay Equipment Help

Equipment troubleshooting and answers to common questions.

Cancel Account

Document Icon | goEBT - EBT, Credit/Debit Processor

FNS Reauthorization

PCI

Details about being PCI compliant.

Terminal Support

Select your terminal:

Software Support

Select your application:

Bill Pay Support

Select your equipment:

support-type-2

Verifone VX520

support-type

VanillaDirect Verifone VX520