Convenience: An Industry of Opportunity 

The convenience industry is an exciting fast paced world where owner’s can look forward to exciting growth in the coming years. Within the last thirty years the number of c-stores has dramatically increased by 63%, showing that people are taking advantage of how profitable owning a convenience store can be. Continued Growth  As the c-store industry grows rapidly, many have analyzed the..

Read more

Reward Programs For Any C-Store

Rewards programs are emerging as one of the most helpful tools that c-store’s can use to keep customers coming in. Rewarding your customers for being loyal is not just for big chains anymore. Creating a program can be easy and stress-free if you have the right information and tools. Why a Rewards Program? Having a system..

Read more

Why Millennials Choose to Be “Unbanked”

Millennials and their unconventional approach to traditional processes have had a big impact on the retail and banking industries. Their generation makes up about a third of all convenience store traffic, according to Convenience Store News. This means there’s a big financial benefit in wooing millennial customers and paying attention to their behaviors. Some financial..

Read more

Candy Craze: Understanding Current Trends

Candy dollar sales are predicted to grow 1.8 percent in 2017. Take advantage of this growth by learning the current trends that customers will want to buy from your c-store. Healthier Options A recent health trend has struck the snack and candy market. Consumers are wanting more options that will adhere to their specific dietary needs. Whether it..

Read more

Zero in on Beverage Sales

While gasoline purchases are the number one reason why shoppers go to convenience stores, food and beverages follow close behind at number two.  Consumers of all ages are drawn to the ease of grabbing a quick drink whether it’s on their way to work or before they get back on the road for a road..

Read more

Optimize Your Space for More Summer Profits

During the Summer months, customers will be pouring into c-stores in search for their favorite products. As your store begins to gain heavier foot traffic, prepare for the increase in customers by optimizing your store’s space. Many store owners find that their store is lacking organization or structure that can be hindering their customer’s overall experience. Learn how..

Read more

Product Spotlight: Dippin’ Dots

Temperatures are already rising and the days are getting longer, which means summer is coming up fast.  While popsicles and ice cream are always a fan favorite for keeping cool all season long, there’s another great frozen treat on the market that’s guaranteed to keep customers coming back for more, even after summer’s over. goEBT’s..

Read more

Grocery Delivery: Should You Worry?

Studies say that most people spend 53 hours a year at the grocery store.  However, as technology has evolved and the consumer demand for more convenience has grown, more consumers are turning toward grocery delivery options.  In fact, as of 2015 a quarter of global respondents were already ordering groceries online and having them delivered..

Read more

A Growing C-Store Industry

Large companies are on the hunt to acquire c-stores. Just in 2017, there have been hundreds of stores acquired pushing new competitors into the c-store market. As companies compete for growth it is important to know the latest company acquisitions, the pros and cons of selling your store, and what the outlook is for the..

Read more

Six Ways to Keep Cash Customers Happy

Even in this age of innovation and technology, many small-business owners still see an influx of “unbanked” customers in their stores. Unbanked customers don’t rely on debit or credit cards and make all of their purchase with cash. This may be good news for some merchants because cash customers provide a simple and instant income..

Read more

Help Protect Debit Reform

In 2010, the Dodd-Frank Wall Street Reform and Consumer Protection Act was passed.  This legislation protected small business owners and consumers alike, by placing a limit on the fees that banks could charge businesses for debit and credit card swipes.  The fee reform meant business owners could grow their bottom line without hiking up prices..

Read more

Who Are America’s Unbanked and Underbanked?

As a merchant, it’s beneficial to understand the financial background and spending habits of your customers. This information can help your business to be more profitable and help you better meet the needs of your customers. If your customers are categorized as “unbanked” or “underbanked” consumers, it’s important for you to understand what those terms..

Read more

Who Are the Most Frequent C-store Shoppers?

The convenience store is a staple in almost every neighborhood.  Although these neighborhoods and the people who live in them are all different, some studies have shown that trends do exist across the convenience industry and the customers that frequent stores across the country.  While your “regular” customers may frequent your c-store simply because they’re..

Read more

How is Your Health Inspector Relationship?

In today’s regulatory environment, health inspectors are evaluating retailers on the efforts they are making to keep their consumers safe rather than what might already be wrong.  Inspections are no longer only intended to check for obvious potential dangers, but also to examine the procedures and standards in an individual business.  As inspectors are becoming..

Read more

Economic Conditions: 2017 Outlook

The 2016 United States presidential election left a considerable portion the country with many uncertainties about the future.  One major area of concern going into 2017 is the country’s economy and the outlook for current and potential business owners.  While 80% of roughly 1,400 executives from small and mid-sized businesses across the country say that..

Read more

Back to the Basics

We really can’t say this enough: Owning and operating a convenience store is a tough job.  When you are a single store owner with very little help, this job is even harder.  Not only do many c-store owners independently own and operate their store, they are often actually doing the day to day work inside..

Read more

Strategic Pricing for Maximum Profit

One of the most important aspects of owning a c-store is deciding product pricing to make the most profit. Learning to develop your pricing strategies, knowing what to avoid, and understanding the importance of knowing your competition’s prices helps you be informed and make the best pricing decisions. The following information will give you a foundation..

Read more

Communicating With Your Consumers

A large part of being successful within the convenience industry is being able to provide great customer service. One way many owners fall short is by not understanding how much communication with your customers can affect this service. It is important to learn the common errors that occur and how you can easily improve communication..

Read more

A Customer Favorite: Mom & Pop C-Stores

Nearly two-thirds of convenience stores are independently owned and operated. The single-store or family owned business has recently re-emerged as a major trend in convenience. Some large stores are even remodeling their locations to achieve the small business and more local aesthetic. With new and innovative trends still giving the larger companies and chains a competitive advantage, Mom and Pop c-stores are left..

Read more

Women in the C-Store Industry

In the food and beverage retail industry, women make up more than half of the workforce but are only 27% of its management. The women who do hold these roles within the c-store industry are making a difference. Due to their numerous achievements, these women are pushing past challenges and taking their companies and stores to new levels..

Read more

Making Sure Your C-Store is Secure

In the ‘80s, ‘90s and early 2000s, the FBI took great strides in educating and protecting c-store chains from crime. In recent years, many new ‘Mom and Pop’ single owner stores have emerged into the c-store industry. Without the proper knowledge and resources, these stores have become vulnerable to crime, especially those choosing to operate 24 hours..

Read more

Top 5 Most Confusing C-Store Concepts

Running a c-store is becoming increasingly complex. Combine together new trends with changing technology and new competitors, and you’ll find that running a c-store can seem overwhelming. Here are the top five most confusing c-store concepts explained so you can understand what is going on with the convenience industry today. Clean and Healthy Foods In 2017 customers..

Read more

SNAP Through the Years

Today, there are roughly 44.2 million Americans receiving food stamp benefits, including children.  With an average of $125 in benefits being issued to each individual in the program, the Supplemental Nutrition Assistance Program (SNAP) is a critical part of the federal aid available to low income Americans.  Over the years, the program has evolved a..

Read more

The C-Store Matters On Valentine’s Day Too

54.8% of consumers celebrate Valentine’s Day. Every February customers spend money on candy, flowers, and other holiday related products. With total spending expected to reach $18.2 billion, it is important to make sure your store is stocked and ready for Valentine’s Day. Preparing for Profits “According to the Retail Advertising and Marketing Association, retail outlets..

Read more

Fight Fraud at the Pump

Mastercard and Visa have moved the liability shift for EMV at the fuel pump from October 2017 to October 2020. So what can you do to fight fraud and protect your customers now without EMV technology? The first step in fighting fraud outside of your c-store is understanding how fuel pump fraud occurs and the..

Read more

Prepaid Cards: Revolving Income

The prepaid cards industry is often overlooked and underestimated by c-store owners. With over $76.7 billion loaded collectively just in 2014, now is the time to consider selling a product to the 10 million Americans without a checking account may be looking for in your store[i]. Increasing Popularity In the past few years prepaid cards..

Read more

Are the “Bells and Whistles” Worth It?

C-store services have been developing increasingly fast over the last few years. Customers are expecting more, and now is the time to invest in money services that will benefit your shoppers, business, and community. “Convenience stores are intensely local businesses that offer an ever-growing range of products and services. Most of all, they sell convenience, allowing..

Read more

Bill Pay: More Convenience, More Cash

As of 2015, 7% of American consumers were unbanked and 19.9% were underbanked.  This means that almost 27% of consumers have no bank account and very limited access to many other financial resources, such as credit cards and more.  For this population of the United States, apps, websites, and automatic payments just aren’t beneficial. Ensuring..

Read more

Technology Trends for 2017

Sixty-four percent of c-store owners have labeled new store concepts as a strategic priority for 2017[i]. With innovation around every corner owners are striving to balance an improved shopping experience with expanded offerings. Some of these offerings could include innovative ideas like remote-controlled POS systems, digital fuel sign software, or interactive fuel pumps. With current..

Read more

Credit Card Fraud in C-Stores

In 2014, 31.8 million US consumers had their credit cards used in fraudulent transactions – three times more than in 2013. Now more than ever convenience and small grocery store owners are at risk for fraudulent activity at their business. This makes fraud protection important for store owners to practice. Although it can seem confusing,..

Read more

Find Good Employees… and KEEP Them

Convenience stores often experience a very high turnover rate and are usually severely understaffed.  Store owners have a hard time finding and keeping reliable and dedicated employees, especially in small single-location businesses.  Of course, there are common human resources struggles in the hiring process and the fact that many people simply avoid working in retail..

Read more

A Quick 2016 Trend Update

We always keep our eyes and ears open for what’s next and what’s important in the convenience and small grocery store industry. We also enjoy sharing this information with the store owners and operators that need it.  Of course, what may be most helpful to you and your business might be different from what is important to..

Read more
millenial c store consumers

Are You Paying Attention to Millennials?

In the past few years, millennials, their habits, and their influence on the world have become hot topics.  The term “millennial” has become a way for the earlier generations to stereotype their younger counterparts and almost an ongoing joke about the behaviors of 20-somethings today.  Although the prevalent narcissism and entitlement in the millennial generation,..

Read more
handshake with ideas

The Latest at goEBT

If you’ve been a goEBT retailer before the start of 2016, you’ve probably noticed a few changes.  We’re staying true to our original promise of doing our best to help you grow your business, and in order to do so, we’ve been asking a lot of questions and adjusting our focus as necessary.  Here are..

Read more

Creating the Ideal C-Store Experience

If you’re the owner of a grocery or convenience store, having loyal customers is probably a priority of yours.  If not, it should be.  When you have customers that value your business and actually prefer to spend their money at your store, your overall success is much more likely.  The more loyal customers you have,..

Read more

EMV for Convenience Stores

Technology’s constantly evolving for one reason or another. When it comes to technology in the payments industry, it’s usually for one of two reasons: security or convenience, sometimes both.  When these changes take place, it’s generally a necessity for businesses to upgrade accordingly and avoid vulnerabilities or the stigma that comes with outdated technology.  With..

Read more

Card Processing Costs 101

Hardworking entrepreneurs rely on the vendors they use for various services, including payment processing, to provide the quality service they need to continue building a successful business.  In today’s world, businesses rely heavily on electronic payments to process their daily transactions and make money.  When you are the owner and operator of a small business,..

Read more