There are a few reasons why you may not be able to clear a voucher:
- approved amount is greater than what was written out on the voucher
- voucher is for a food purchase, and not a return.
- voucher number is wrong
- approval number is wrong
- card number is wrong
- FNS number is wrong
If you are still having issues, you will need to call the Retailer Help Desk for your state, you can find the number here: State Specific Retailer Help Desks.
Need more help with this?
Click to request support