Manual vouchers are used to manually process SNAP benefit purchase or return transactions in absence of a POS device, or if the POS device is not working. A manual voucher is a small form that resembles a check completed by the Cashier and the EBT Cardholder, and authorized by calling the Retailer Help Desk for your state at the time of the transaction. The manual vouchers must then be cleared within 15 days of the transaction in order for Retailers to be reimbursed.

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