Please select your equipment issue/error below. If you do not see your equipment problem below, please submit a request for support.
- Restarting Your EBT Terminal – VX510/VX570
- Error Message On Terminal Screen
- No Power to Machine
- I Do Not Have the “Supervisor ID”
- Paper Roll Cover Is Not Working or Closing Over the Paper Roll
- Nothing Is Printing On My Receipts
- Blank Display/Broken Screen
- Card Will Not Read
- Key Pad (Pin Pad) Button is Not Responding
- What if I want to switch to an internet or phone connection?
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