Your machine does not have any light or words on the screen and does not have power. This may be caused by being a failing power source, an issue with the plug or your connection to the power source, or physical damage to the unit.
- Unplug the unit.
- Plug into different power outlet or otherwise verify the function of that outlet by plugging in another comparable appliance.
- Verify that the power cord/power pack is functioning. If you see the GREEN light on the power pack is lit, then the power pack is functioning.
- Disconnect from your power source (outlet) and plug the unit/cables in to each other.
- AFTER plugging unit/cables to each other, plug power cord into your power source (outlet).
If you’re still having trouble, please submit a support request.
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