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Equipment Manual
1
  • 1
Table of Contents
Equipment Manual
  • 1
    • Equipment Manual — 1
  • New goEBT Equipment Set Up & Activation
    • New EBT Hardware Set Up
      • vx510 Set Up Guide
      • vx570 (Phone Line) Set Up Guide
      • vx570 (Internet) Set Up Guide
    • Testing a New EBT Terminal
  • Front Cover
  • Second Cover
  • Introduction
  • I. Supplemental Nutrition Assistance Program (SNAP)
  • II. Overview of the EBT Program
  • III. Overview of Cash Benefits
  • IV. The EBT Card & Personal Identification Number (PIN)
  • V. Point-Of-Sale (POS) Equipment
  • VI. Retailer Service / Customer Service Call Center
  • VII. EBT Customer Relations
  • VIII. Signage, Supplies and Record Retention
  • IX. Manual Voucher Processing Procedures
  • X. Automated Clearing House (ACH)
  • XI. Maintenance & Troubleshooting EBT-Only Terminals
  • XII. POS Device Administrative Functions
  • XIII. EBT-Only Device Transactions
  • XIV. Frequently Asked Questions
  • XVI. Glossary of EBT Program and Related Terms
  • Back Cover

vx570 (Phone Line) Set Up Guide

vx510 Set Up Guide
vx570 (Internet) Set Up Guide

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