Getting Started with goEBT+
You may download the below reference guide here.
Select your topic below or scroll down.
Internet Connection
- Connect to the internet by accessing the Quick Settings pane in the device by dragging down from the top of the screen with two fingers. A panel appears, giving access to brightness and wi-fi settings.
- MORE+
Transaction Types
Launch the goEBT+ app and see the available card types displayed on the home screen. Selecting either CREDIT CARD or EBT will display available transaction types.
Tip: Frequently used transactions appear in the navigation bar.
Additional Functions
Swipe LEFT on the home screen to access additional functions and view REPORTS from secondary screen.
Report Options
Select the report that best meets your needs.
END OF THE DAY REPORT displays open and previously closed batch day activity.
SUMMARY REPORT displays # of transactions and total amount.
CONDENSED REPORT displays individual transaction activity by amount, card # and card type.
DETAILED REPORT displays individual transaction activity by amount, date, time, entry mode and auth code.
Transaction Logs
TRANSACTION LOGS provide access to a listing of transactions and transaction details with the ability to void, refund or print a receipt. Filter the log by date, card, etc.
Select date options at the top of the screen to filter and print reports.
Credit Card
To initiate a transaction, select the CREDIT CARD or EBT icon from the main screen.
Select the type of transaction and follow prompts to enter transaction amount.
Enter transaction amount then select NEXT.
Verify transaction amount and SWIPE, INSERT, TAP or manually KEY IN card number.
Merchant receipt copy will automatically print. Select NO or YES to print customer receipt copy.
EBT
To initiate a transaction, select the EBT icon from the main screen.
Tip: The three most frequently used transactions appear in MOST USED.
Select either FOOD STAMP or CASH BENEFIT.
Select the type of transaction and follow prompts to enter transaction amount.
Enter transaction amount and tap NEXT.
Verify transaction amount and SWIPE or manually KEY IN card number.
PRINT or SEND receipt or select DONE.
Tips
Credit card batches closed by 9:00 PM EST are eligible for deposit the next business day; to confirm your credit card batch time contact customer support.
All EBT batches close at 7:00 PM EST daily.
Visit REPORTS to view activity by batch or calendar day.
To order additional receipt paper, visit www.goebt.com/shop.