Getting Started with goEBT+

You may download the below reference guide here.

Select your topic below or scroll down.

Internet Connection

wifi icon | goEBT - EBT, Credit/Debit Processor
  • Connect to the internet by accessing the Quick Settings pane in the device by dragging down from the top of the screen with two fingers. A panel appears, giving access to brightness and wi-fi settings.
  • MORE+

Transaction Types

Reference Guide | goEBT - EBT, Credit/Debit Processor

Launch the goEBT+ app and see the available card types displayed on the home screen. Selecting either CREDIT CARD or EBT will display available transaction types.

Tip: Frequently used transactions appear in the navigation bar.

Additional Functions

Reference Guide | goEBT - EBT, Credit/Debit Processor

Swipe LEFT on the home screen to access additional functions and view REPORTS from secondary screen.

Report Options

Reference Guide | goEBT - EBT, Credit/Debit Processor

Select the report that best meets your needs.

END OF THE DAY REPORT displays open and previously closed batch day activity.

SUMMARY REPORT displays # of transactions and total amount.

CONDENSED REPORT displays individual transaction activity by amount, card # and card type.

DETAILED REPORT displays individual transaction activity by amount, date, time, entry mode and auth code.

Transaction Logs

Reference Guide | goEBT - EBT, Credit/Debit Processor

TRANSACTION LOGS provide access to a listing of transactions and transaction details with the ability to void, refund or print a receipt. Filter the log by date, card, etc.

Reference Guide | goEBT - EBT, Credit/Debit Processor

Select date options at the top of the screen to filter and print reports.

Credit Card

Reference Guide | goEBT - EBT, Credit/Debit Processor

To initiate a transaction, select the CREDIT CARD or EBT icon from the main screen.

Reference Guide | goEBT - EBT, Credit/Debit Processor

Select the type of transaction and follow prompts to enter transaction amount.

Reference Guide | goEBT - EBT, Credit/Debit Processor

Enter transaction amount then select NEXT. 

Reference Guide | goEBT - EBT, Credit/Debit Processor

Verify transaction amount and SWIPE, INSERT, TAP or manually KEY IN card number.

Reference Guide | goEBT - EBT, Credit/Debit Processor

Merchant receipt copy will automatically print. Select NO or YES to print customer receipt copy.

EBT

Reference Guide | goEBT - EBT, Credit/Debit Processor

To initiate a transaction, select the EBT icon from the main screen.

Tip: The three most frequently used transactions appear in MOST USED.

Reference Guide | goEBT - EBT, Credit/Debit Processor

Select either FOOD STAMP or CASH BENEFIT.

Reference Guide | goEBT - EBT, Credit/Debit Processor

Select the type of transaction and follow prompts to enter transaction amount. 

Reference Guide | goEBT - EBT, Credit/Debit Processor

Enter transaction amount and tap NEXT.

Reference Guide | goEBT - EBT, Credit/Debit Processor

Verify transaction amount and SWIPE or manually KEY IN card number.

Reference Guide | goEBT - EBT, Credit/Debit Processor

PRINT or SEND receipt or select DONE.

Tips

tips icon | goEBT - EBT, Credit/Debit Processor

Credit card batches closed by 9:00 PM EST are eligible for deposit the next business day; to confirm your credit card batch time contact customer support.

All EBT batches close at 7:00 PM EST daily.

Visit REPORTS to view activity by batch or calendar day.

To order additional receipt paper, visit www.goebt.com/shop.